Quality Service

We aim to deliver our service in a courteous and efficient manner. We will provide you with volumes for inspection within ten minutes. Payment of an ordered copy can be effected upon making the order and the copy shall be sent to you by post within five days. You may also collect your copies personally three days after the date of order. In certain cases, you may be asked to collect copies of wills personally.

Our Commitment

We commit ourselves to providing you with an efficient and courteous service. We will make sure our staff have the necessary training to give you adequate guidance in legal matters and to refer you to one of the Notaries in the Office should the need arise. We assure you that you will find our copying service efficient, that all orders are delivered on time and that the office environment is kept clean and welcoming. In genuinely urgent matters we will do our utmost to deal with your request within the day.

What we expect from you

You may help us provide a better service by:

· providing us with the necessary information as mentioned above when making use of the Archives services

· making sure that you provide us with the information requested promptly and accurately

· informing us immediately should you have any difficulties with our service to enable us to redress the situation as soon as possible.

· being courteous to members of our staff.

· obeying the rules set out in the Notarial Archives, such as: not smoking in prohibited areas, refraining from scribbling on any volume and being careful not to damage any documents belonging to the Department

Smoking is strictly prohibited in the Archives; kindly put out any cigarette before entering the Archives.